RETURNS & EXCHANGE POLICY
SHIPPING POLICY
At Afrokreyol Hair & Beauty, we take pride in providing you with high-quality products carefully prepared and packaged with love. Please review our shipping details below:
• Processing Time: All orders require 3–5 business days to process before shipping.
• Estimated Delivery Time: Orders typically arrive within 2–3 weeks from the shipping date.
• Shipping Carrier: We use trusted national and international couriers to ensure secure delivery. Tracking details will be provided once your order is shipped.
• Delays: Please note that delivery times are estimates and may vary due to factors outside of our control (weather, customs, carrier delays, etc.). Afrokreyol Hair & Beauty is not liable for delays once the item is in the carrier’s possession.
RETURNS & EXCHANGE POLICY
🚫 No Refund Policy
Due to the nature of our products and for hygiene and safety reasons:
• All sales are final.
• We do not offer refunds, exchanges, or cancellations once an order is placed.
• Please ensure your shipping details are correct before confirming your order. Afrokreyol Hair & Beauty is not responsible for packages delivered to incorrect addresses provided by the customer.
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📬 Damaged or Lost Orders
• If your item arrives damaged, please contact us within 48 hours of delivery with clear photos of the product and packaging.
• If your order is marked as delivered but you did not receive it, please reach out to the carrier directly. We are not responsible for lost or stolen packages marked as delivered.
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📢 Contact Us on watssap app 6104837818
For questions or concerns about your order
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